Privacy Policy

This privacy policy (“policy”) will help you understand how Offset Property (“us”, “we”, “our”) use, manage, collect, hold and protect the information you provide to us when you visit and use offsetproperty.com (“website”, “service”) along with any subdomains or pathways attached to this website.

We reserve the right to change and/or update this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you frequently visit this page. We are bound by the Privacy Act and we manage and protect your personal information in accordance with the Australian Privacy Principles.

1. Terms

By accessing this website, you are agreeing to be bound by this website’s Privacy Policy. If you disagree with any of the stated conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trademark law.

2. Information we collect

When you visit the website, we may collect a range of personal information to assist us in providing relevant products and services. The information we collect could include (but is not limited to):

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behaviour on our website.
  • Postal or residential address.

We may also collect the following, when necessary:

  • Financial information such as the name of your bank, income or your employer.
  • Information about your family, spouse, defacto or relationships.
  • Details about properties you own.

We will not usually collect sensitive information but will do so only in the case that:

  • You have consented to it being collected.
  • It is necessary for the services we are performing.
  • We are required or authorised to collect the information by law.

It may be the case that sensitive information is revealed unintentionally when requesting other information, for example:

  • Supplying information about your spouse may reveal information about sexual orientation.
  • Supplying information about specific needs from a property may reveal health-related information.

3. Why we collect your information

We use, manage, collect, hold and protect your information for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behaviour and personal preferences.
  • To connect you with a our third-party organisations for your benefit.
  • Assisting with your questions and complaints.
  • Internal operations, such as record keeping, data analytics, auditing or training.

4. Safeguarding and securing the information

Offset Property is committed to securing your information and keeping it confidential. Offset Property has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Below outlines how we gather, utilise, impart and reveal and make utilization of individual data:

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
  • We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
  • We will protect individual data by security shields against misfortune or burglary, and unapproved access, divulgence, duplicating, use or alteration.
  • We will promptly provide customers with access to our policies and procedures for the administration of individual data.

5. Our cookie policy

By accessing our website, you agree to allow our website to use cookies, you also agree to use the information it collects regarding your online behaviour (analyze web traffic, web pages you spend the most time on, and websites you visit).

The information we collect by using cookies is used to customize our website to your needs.

The information we collect by these electronic means is generally not stored for long they are temporary records and can include device-specific data or log data such as your IP address, device screen size, device type, browser information, referring domain, pages visited, the date and time website pages were visited, and geographic location.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

6. Links to other websites

Our website may contain links that lead to other websites. If you click on these links, Offset Property is not held responsible for your information and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

7. Restricting the collection of your personal information

At some point, you might wish to restrict the use and collection of your personal information. You can achieve this by doing the following:

  • When you are filling out forms on our website, you may be able to leave a box unchecked if you don’t want to disclose your personal information.
  • If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Offset Property will distribute your personal information to appropriate third parties relevant to you, as permission is given when filling out a form to enquire about property investment. We may also do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

8. Complaints about privacy

If you have any queries or are concerned about how your personal information has been collected, used or disclosed and you wish to make a complaint, please email our compliance team at [email protected].